Our Services

Home Health Care for Families all across Ontario, Canada.

Personal Support & Complex Care

Ensures quality of life, supports independence, and provides peace of mind for families.

Skilled Nursing Care

Reduces the need for hospital stays, prevents medical complications, and improves overall health outcomes.

Transitional & Discharge Support

Many hospital readmissions are preventable with proper transitional care. Our services reduce complications and keep clients safely at home.

Specialized Complex Care

Allows individuals to stay home safely instead of moving into a facility or hospital, preserving independence and dignity.

Home & Community Care Assistance

Maintains independence, prevent injuries, and improve daily living for those who need an extra hand.

Personal Support & Complex Care

Many adults and seniors require assistance with daily tasks, and our highly trained Personal Support Workers (PSWs) provide safe, respectful, and empowering care, including:

  • Assistance with daily living (bathing, dressing, toileting, mobility)

  • Cognitive support for dementia & Alzheimer’s

  • Transfers & lifts

  • Companionship & social engagement

  • Respite care for family caregivers

Skilled Nursing Care

For adults and seniors with complex medical needs, our Registered Nurses (RN) and Registered Practical Nurses (RPN) provide professional, compassionate, and medically advanced care, including:

  • Medication administration & management

  • Wound care & dressing changes

  • IV therapy & injections

  • Tracheostomy & ventilator care

  • Catheter & ostomy care

  • Palliative care & end-of-life support

Specialized Complex Care

At WillowCare, we have experience caring for individuals with chronic, progressive, or degenerative conditions that require specialized knowledge and tailored care plans, including:

  • Neurological conditions (ALS, MS, Parkinson’s, stroke recovery)

  • Dementia & Alzheimer’s specialized support

  • Post-surgical & rehabilitation support

  • Palliative & hospice care for comfort and dignity at home

Transitional & Discharge Support

Hospital stays can be overwhelming, and transitioning back home requires the right support to ensure a smooth recovery. Our transitional care services help prevent readmission and provide the necessary care and coordination for a safe discharge, including:

  • Assistance after hospital stays, surgery, or rehabilitation

  • Care coordination with medical teams for a safe return home

  • Setting up in-home medical equipment & ongoing care plans

Home & Community Care Assistance

For adults and seniors needing extra support around the home or in the community, our team can provide:

  • Meal preparation & feeding assistance

  • Light housekeeping & home safety checks

  • Accompaniment to medical appointments & community outings

  • Assistance with errands, groceries, and social activities

SAFETY RISK ASSESSMENT

If you need to adapt your home to support changing medical needs, we offer In-Home Safety Risk Assessments to help create a safer and more accessible living space.

Our Care Manager, Karen Ball, provides on-site assessments for individuals and families who require home modifications due to evolving health conditions. She will evaluate your current setup, future needs, and prognosis to offer personalized recommendations. These may include safe lifting techniques, bathroom modifications for secure transfers, stair lifts, adjustable beds, and other safety enhancements tailored to your situation.

Let us help you create a home that prioritizes safety, comfort, and independence.

How We Hire Our Care Team:

At WillowCare, we understand that entrusting your care to someone is a significant decision. That's why our hiring process for our care team members is meticulous and tailored to match the unique needs of each family and individuals we serve.

Here's an overview of how we ensure only the best join the WillowCare Team:

  • We begin by understanding your specific needs and preferences, then carefully select current care team members or go through external recruitment.

  • Candidates undergo a rigorous screening process, including skills assessments and in-depth interviews, to evaluate their expertise and alignment with our care philosophy.

  • You have the option to meet potential care team members to ensure a comfortable and confident match for you or your loved one.

  • Once a care team member is chosen, they complete all necessary paperwork and training, ensuring a smooth integration into you or your loved one’s care routine.

Get Custom Home Care

Our team of highly skilled nurses and personal support workers understand that care is more than just medical attention. It is about building trust, preserving independence, and creating meaningful connections. We focus on the whole person, not just their diagnosis, providing compassionate, professional, and reliable home care services tailored to each individual’s unique needs.