Family Portal
Welcome to our Family Portal, a secure and convenient hub where you can access care updates, schedules, and important resources.
Why the Family Portal Matters
At WillowCare, we understand that family involvement is key to high-quality home care. The Family Portal is not just about convenience. It is about ensuring that families, care team members, and medical professionals work together seamlessly to provide the best possible care.
With secure, easy-to-use technology, you can be actively involved in your loved one’s care without feeling disconnected. Whether it is checking on their well-being, tracking their progress, or communicating with the care team, the Family Portal gives you confidence and peace of mind, no matter where you are.
Because care is a family effort and WillowCare is here to support you every step of the way.
Key Features of the Family Portal:
Real-Time Updates: Access daily care notes, progress reports, and real-time updates from our nurses and personal support workers, ensuring you always know how your loved one is doing.
Medication & Treatment Tracking: See medication schedules, upcoming treatments, and any changes to your loved one’s care plan, all updated in real time to prevent miscommunication.
Care Team Communication: A direct line to care team members, so you can ask questions, share concerns, or provide feedback without the need for constant phone calls or emails.
Scheduling Transparency: View upcoming appointments, home visits, and shift schedules, helping you coordinate with family members and care team members efficiently.
Secure Document Sharing: Access important medical documents, care plans, and assessments all in one place, ensuring family members and authorized healthcare providers are on the same page.
Emergency Alerts & Change Notifications: Get notified of any significant health updates, emergency situations, or changes in care plans, giving you the ability to respond quickly when needed.