Family Managed Home Care

Program Overview

Through the Family Managed Home Care program, eligible clients or their substitute decision makers receive funding to purchase home care services or employ care providers. This offers greater flexibility and choice as those approved for Family Managed Home Care choose their provider, determine how and when the care plan is delivered, and handle all related administrative tasks, including managing providers, funding, and reporting requirements.

Assessment:

Clients must first have an assessment completed by Ontario Health atHome to determine their needs, meet the general and specific eligibility requirements for traditional home care, and have a plan of service developed.

When Ontario Health atHome makes a decision on whether a client’s situation qualifies as an extraordinary circumstance, the following factors are considered:

  • The nature, frequency, and intensity of care required

  • Unique scheduling issues

  • Language or communication barriers

  • Cultural considerations

  • Lack of Ontario Health atHome contracted service providers

  • Rural or remote location of care